Privacy Policy

Biofield Transformations™, LLC (“Biofield Transformations,” “we,” “our,” or “us”) owns and operates this website, https://biofieldtransformations.com/. Biofield Transformations™ and associated marks, logos, and names are trademarks of Biofield Transformations, LLC.

1. Information Collected

We may collect:

• Personal Information: Name, email address, phone number, and other contact details when you create an account, book a session, subscribe to updates, register for training, or contact us.
• Account and Enrollment Information: Information needed to create and manage Client Portal, membership, training, and course-access accounts, including account identifiers, enrollment status, and access entitlements.
• Scheduling and Session Information: Information you provide when scheduling a session, including appointment details, optional intentions, and related communications.
• Consent Records: Records showing whether you acknowledged the applicable Client Agreement and informed-consent language, along with the date, time, and version acknowledged.
• Payment Information: If you make a purchase or donation, payment information is processed by the payment provider you select, which may include Stripe, Venmo, or PayPal. Biofield Transformations does not directly receive or store your complete payment-card information.
• Website Usage Data: Information such as IP address, browser type, device type, referral source, and site interactions collected through cookies, analytics tools, and related technologies.
• Training Information: If you register for or inquire about Reiki training, we may collect your name, contact details, level of Reiki experience, scheduling preferences, enrollment information, and information associated with course or certification requirements.

2. How We Use Your Information

We use your information to:

• Provide Reiki sessions, training, account access, and other requested services
• Process purchases and donations through the payment provider you select
• Communicate with you about bookings, account access, training, updates, and relevant offerings
• Manage training enrollment, prerequisites, course access, certification requirements, and related communications
• Record and maintain required agreement and consent acknowledgements
• Personalize your experience on our website
• Improve our services, website performance, and accessibility
• Maintain website and account security
• Meet legal and regulatory requirements

Marketing Communications: If you subscribe to updates, we may send occasional emails about services, events, or promotions. You may opt out at any time by clicking “unsubscribe” in the email or by contacting us directly.

3. Legal Basis for Processing for EU and UK Visitors

If you are in the European Union or United Kingdom, we process your data under one or more of the following lawful bases:

• Your consent
• Contractual necessity to provide requested or purchased services
• Compliance with legal obligations
• Legitimate interests, including improving our services and maintaining website security

4. Cookies & Tracking Technologies

We use cookies and similar technologies to support account access, remember preferences, analyze traffic, measure site interactions, maintain security, and enable website features.

Some third parties, such as Google Analytics and providers of embedded or integrated content, may collect information about your device, activity, or interaction with their services when you use our site.

You may disable cookies through your browser settings, but certain account, scheduling, media, or website features may not function properly.

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted providers that assist with service delivery and website operations, including:

• Payment Processors: Stripe, Venmo, and PayPal, depending on the payment method you select and subject to the applicable provider’s privacy policy
• Scheduling Providers: Calendly, when you use the integrated scheduling calendar
• Analytics Providers: Google Analytics for website measurement and performance insights
• Website and Media Providers: Providers that support website hosting, account functionality, forms, courses, or embedded media

These providers process information under their own terms and privacy policies. Please review the applicable provider’s privacy policy to understand how it handles your information.

We may also disclose information when legally required, to comply with legal processes, to protect our rights, or to maintain the safety and security of our services.

California Residents: We do not sell or share personal information as defined under the California Consumer Privacy Act.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain accounts and access, comply with legal obligations, resolve disputes, enforce our agreements, and support legitimate business and security needs.

We maintain records of client consent and agreement acknowledgements, including the user account, date and time of acknowledgement, agreement version, and prior acknowledgement history when a newer version is accepted. These records are retained as reasonably necessary to document consent, provide services, comply with legal obligations, resolve disputes, and meet applicable professional-liability requirements.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards intended to protect information from unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS, account-access controls, and security monitoring.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Breach Notification

If a data breach occurs that affects your personal information, we will provide notification as required by applicable law.

9. Children’s Privacy

Our website and services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can address the request.

10. Global Privacy Notice

If you access this site from outside the United States, please be aware that your information may be processed and stored in the United States. By using our services, you acknowledge this transfer.

11. Affiliated Services

Whispering Wings Wellbeing™ is a digital wellness platform owned by Biofield Transformations, LLC. Biofield Transformations and Whispering Wings Wellbeing are distinct website and product surfaces operated by the same company.

Enrolled Reiki students may receive complimentary access to Whispering Wings Wellbeing. When this access is provided, we may use the student’s email address to create a separate Whispering Wings account with a temporary password. Students should change the temporary password after first signing in.

Information collected on this site may also be used to share related Biofield Transformations or Whispering Wings Wellbeing offerings and updates when permitted by your communication preferences. We do not share personal information with unrelated third parties for their own independent marketing.

12. Third-Party Links

Our website may link to external sites. We are not responsible for the content or privacy practices of those third-party sites. Please review the privacy policies of external sites you visit.

13. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You may also request a copy of your information or withdraw marketing consent.

Some information may need to be retained when required by law, reasonably necessary to document consent or transactions, or needed to establish, exercise, or defend legal rights.

14. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised Effective Date. Your continued use of our site or services after an update constitutes acceptance of the revised policy.